Testimonials

"You operate the best parking lot in Boston! The staff is beyond polite and accommodating."

"Dear Parking Attendants,

I just want to thank all of you for being so kind and helpful whenever we visit Children's Hospital. I have been taking my son to Children's Hospital regularly for the past 14 years, and it is always an anxiety producing drive. However, when we get there, we are greeted by all of you who work so hard to help make parking an easy experience for us. I know your job is difficult....you work in the heat, the cold, the rain, the snow....you are always running to get us in and out quickly, and yet you are always pleasant and courteous, and even hold the door open for me! I never get treated like that at home! :) So thank you very much for providing the wonderful service that you do, and for helping to make this family's visits a positive experience. I'm sure you do not often get complimented for the important work that you do, but trust me, when you have a child with a disability, any act of kindness is greatly appreciated! I hope all of you take great pride in the work that you do, because each and every one of you are special. I hope, also, that management appreciates you for the wonderful work that you do. I know that we do!"

"I am producing a TV show for Bravo where we recently shot an episode in Boston on Newbury Street. For the eight days of our shoot there, we rented parking for our crew from Leo Julian at your lot on Newbury Street. I wanted to write and tell you how incredibly helpful Leo and his entire staff at that lot were. Some days we had 20 vehicles and some days two, some parked all day and some needed to go in and out, and the staff was always cheerful, eager to help, and we never waited for our vehicles, even at the busiest times. Leo was always a pleasure to deal with, and the entire staff never seemed to mind any request or change of mind, but were always interested in making our experience with them an absolute pleasure.

Please express our gratitude to them for the outstanding experience we had. Whenever we have a shoot in Boston again, we will definitely call Leo to make parking arrangements."

"I spoke to you yesterday about your employee, Matenesh. She is one of the most pleasant people I have ever met. She always greets customers with a smile and kind word, that can make a real difference. It doesn't matter if it's early in the morning or late into a double shift. She really a gem. If more companies had people like her deal with the public life would be so much easier. I just wanted to let you know because so often a cashier is overlooked by companies, her winning attitude has made it a pleasure for me use your garage. Please let her know that she really makes a difference."

"Hello Ms. Peloquin, my name is Todd and I am currently a Marriott Platinum member. I wanted to let you know that I recently stayed at your property at Patriot Place for the Pats-Packers game and it was one of the better experiences I have had as a Marriott customer. Specifically the treatment we received from Robert (Valet) was nothing short of superb!

I was down there with some friends and customers who have all done traditional tailgating for years for Pats games. The moment Robert took our truck when we got there and explained how they would be pretty much taking things from there and handling the logistics of our tailgating party we knew this was something special. The people I was with have told me since there is no way they can ever go back to the old way of going to a game! All of your staff were great and the view from our rooms was fantastic! I truly look forward to my next stay there and wanted you to know about this one."

"I wanted to let you know that I received an outstanding compliment from Dr. B regarding the performance of John Perreira. She commented on how well he keeps the front of 850 moving, has great customer service skills and is the initial friendly face and voice of 850 to our patients! She shared with me that every workday morning, John is the one who greets her with a smile and it truly makes her day! "

"Dear Stacey, on behalf of our entire events team, I would like to thank you for hosting your VPNE event at Gillette Stadium! Your guests looked thrilled to be here, and we received excellent feedback during the entire event! It was an absolute pleasure working with you, and I certainly look forward to future opportunities with VPNE. As always, please don't hesitate to reach out if there's ever anything I can do to assist! Until then take care & Happy New Year!"

"VPNE Parking Solutions is an outstanding valet and parking management firm. I have had the privilege of working with VPNE to develop parking solutions for private functions, as well as parking strategies for institutions such as the Brigham and Women's Hospital. VPNE has provided extensive parking operations at Brigham and Women's for over ten years and their commitment to great customer service is evident in all that they do. In both my personal and professional experience, there is no finer parking company."

"VPNE employees stand out. At Children's Hospital, it's Richard C. Richard gives a little extra that makes the difference to a person - he greets people with a smile and a "Good morning. How are you today?" He is patient while assisting with carriages and wheelchairs. When vehicles are being returned, he announces the make and model, opens doors and helps people into their cars. Richard gives his personal attention to each and every person. He is always professional, courteous and pleasant. These "little" things mean a world of difference to a person who may be having a bad day or dealing with a sick child."

"What sets VPNE apart from their competition in the parking industry? They don't simply pay lip-service to their mission of providing premium customer service. VPNE delivers. I know I can depend on their highly qualified staff to provide consistently friendly and competent valet parking and parking management service. From the executive team to the individual valets, I consider VPNE and its employees to be an integral part of our operations."

"I am writing today to thank you and your staff for the excellent service you provide to your customers at the State Street Financial Center garage. Last year I started commuting to Boston by car, after years of taking the commuter rail, and began parking in various parking garages and lots throughout the Financial District to determine which would be the best place to park regularly. Once I experienced your facility, however, there was no way I could happily park anywhere else. From the very first day I parked at the State Street Financial Center garage, it was apparent that it is in a different league than all of the others I had been to altogether. Unlike every other garage I visited, the space is clean and well lit. The driving lanes are wide enough that you don't feel as if you are in danger of hitting any of the other cars while making your way in or out. But the most significant difference between your facility and all of the others in the area is the staff."

"VPNE Parking Solutions is a leader in the parking industry and in the community. The company is truly vested in the best interests of their clients and is a shining example of giving back to the community."

"It has been a pleasure working with VPNE. The management team and staff really understand hospitality and go out of their way to provide exceptional experiences again and again for our patients and families. They have made every effort to integrate the service standards of Childrens into their programs and then exceed those expectations every day. "

"I wanted to take the time to express my gratitude to the VPNE staff, especially Justin R., whom I met at the Garage for their professionalism and courtesy to all of their customers. I was absolutely given the 5 star treatment while speaking with Justin. As someone new to Boston, I appreciated the time he took to answer my questions not only about the garage, but he also provided me with information about the area. I am so grateful to have found VPNE and will continue to recommend you to anyone I meet. "

"The Catered Affair has been using the valet parking services of VPNE Parking Solutions since 1994. Whenever we face a challenging parking situation, or when our clients desire an additional level of service, VPNE is the only parking company we call."