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VPNE’s extraordinary people are the key to the Company’s success. We aggressively seek, hire, and retain people who consistently deliver extraordinary customer care to our clients and their customers. This is our brand, and our business depends on it. VPNE offers top pay, cash bonuses and incentives, and provides unparalleled benefits, and unrivaled opportunities for personal and professional growth. We’re the hands-down choice for the region's best parking professionals. To inquire about career opportunities with VPNE please use our search/apply for open positions form or email your resume to careers@vpne.com. At VPNE, care is our core value, and we care for our employees the way we expect them to care for our clients and their customers. We cultivate a family culture, marked by support, camaraderie, openness, honesty, and encouragement—and that culture rewards us with great talent, enthusiasm, and gratitude. Our staff employee retention rate is well above industry standard and our management employee retention rate is a remarkable 93.3%. Rewards and Recognition Our employees are routinely recognized and rewarded for great customer care, creative ideas, strong initiative, and going the extra mile. Extraordinary performance regularly results in paid days off, cash bonuses, Employee-of-the-Month honors, and even vacation packages such as a two-night stay at a bed-and-breakfast in the mountains or at the beach. Promotions VPNE aggressively promotes from within, and we have no set limits for required time served before promotions. We promote immediately when employee performance is commensurate with greater responsibility. Our promotion policy gives all VPNE employees clear and accessible opportunities for advancement. We believe that extraordinary talent deserves to be cultivated, supported, and rewarded. Plus, that's one more way we guarantee that, as we grow, we will continue to fill management and supervision positions with highly-trained, deeply experienced people. Training We offer in-depth, hands-on, client-focused training to all our employees. Our training is designed to help our employees excel from day one of their VPNE employment. VPNE’s full-time Training Manager makes sure all staff members clearly understand client expectations, how to succeed in their current position, and how to achieve advancement. In addition, we aggressively cross-train and up-train our employees, to build flexibility and opportunity into their VNPE career paths, and to maintain staffing flexibility in our operations plans, as well. By developing a diverse and useful set of parking and transportation skills, our employees create opportunities to work extra, premium-pay hours for our events business or for sudden staffing needs at other VPNE locations. Again, we reward extraordinary initiative and energy. VPNE is proud of the solid career opportunities we offer our entire team. Personal Development Programs include: - For Managers, college tuition reimbursement of up to $5,000 annually
- Computer training
- General Education Development (G.E.D.) training and testing
- English as second language training (ESL)
- An employee loan program
Professional Development Programs include: - VPNE Career Training
- Customized computer training
- Disney Institute Customer Service Training
- Ritz-Carlton Customer Service Training
- Management training
- Financial support for advanced education
Benefits We have assembled a benefits package second to none in the industry. As part of this package, all employees of VPNE who work at least 30 hours a week are provided with the opportunity to participate in a VPNE subsidized health insurance program (Tufts Health Plan). Below are additional benefits available to VPNE employees - 401(k)
- Health
- Dental
- Vision
- Christmas Bonuses
- Performance Bonuses
- Customer Service Bonuses
- Company-Paid Life Insurance
- Employee-Paid Life Insurance
- Disability Insurance
- Charitable Donations In Employee's Name
- Tuition Reimbursement
- Holiday, vacation, personal, sick & bereavement days
- Stress Management
- Conflict Management
- Computer Training
- Career Development
- English as a second language
- Military Leave and Rehire
Management Recruitment VPNE has assembled an impressive, talented executive team built from within, and also attracted from industries as diverse as financial services, advertising, and facilities management. We look for extraordinary talent, drive, and creativity, and we value critical thinking, problem solving, teamwork, availability, and a high degree of technical knowledge and expertise. Our managers and our management philosophy embody our deep commitment to care. We pride ourselves not only on our availability to our clients and within our management organization, but also on our strong communication and teamwork from operation to operation. There are no 'islands' at VPNE: our teamwork principle runs across account lines to build a supportive network of skill and expertise that strengthens all of our operations, and helps us better meet all our clients needs, and handle unexpected challenges as well. We continually improve our executive and management skills as well. That's why we instituted service training for our management team at the Disney Institute in Orlando, Florida. Our top managers have attended the training and we have fully integrated the Disney Service Principles into our company. We also have attended the renowned customer care programs given by the Four Seasons Hotel and the Ritz Carlton Hotel, to better serve the customer care needs of our hospitality industry clientele. Our executive team constantly looks to improve our customer care standards.
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