Our clients tell us over and again that VPNE helps them build their business and brand. Below are excerpts from just a few of the letters and emails we’ve received commending our service, our people, and our expert, business-driven approach to managing our clients’ parking and transportation assets.

“I am writing today to thank you and your staff for the excellent service you provide to your customers at the State Street Financial Center garage. Last year I started commuting to Boston by car, after years of taking the commuter rail, and began parking in various parking garages and lots throughout the Financial District to determine which would be the best place to park regularly. Once I experienced your facility, however, there was no way I could happily park anywhere else. From the very first day I parked at the State Street Financial Center garage, it was apparent that it is in a different league than all of the others I had been to altogether.  Unlike every other garage I visited, the space is clean and well-lit.  The driving lanes are wide enough that you don't feel as if you are in danger of hitting any of the other cars while making your way in or out.  But the most significant difference between your facility and all of the others in the area is the staff. The moment I approach the Lincoln Street entrance in the morning, I am greeted with a smile and wished a good morning by the security guard.  Once I descend the ramp into the garage, another staff member smiles and waves a greeting.  Again, when I exit the elevator to head to my office, I receive another friendly greeting from a staff member stationed in the lobby.  All of this helps to put me in a good mood as I head off for another day at the office.”

 
"VPNE employees stand out. At Children's Hospital, it's Richard C. Richard gives a little extra that makes the difference to a person - he greets people with a smile and a "Good morning.  How are you today?" He is patient while assisting with carriages and wheelchairs.  When vehicles are being returned, he announces the make and model, opens doors and helps people into their cars. Richard gives his personal attention to each and every person.  He is always professional, courteous and pleasant. These "little" things mean a world of difference to a person who may be having a bad day or dealing with a sick child."

- Patient at Children's Hospital Boston

“VPNE Parking Solutions is an outstanding valet and parking management firm.  I have had the privilege of working with VPNE to develop parking solutions for private functions, as well as parking strategies for institutions such as the Brigham and Women’s Hospital.  VPNE has provided extensive parking operations at Brigham and Women’s for over ten years and their commitment to great customer service is evident in all that they do.  In both my personal and professional experience, there is no finer parking company.”

- Jack Connors, Jr., Chairman
Partners Healthcare - Two Hundred Clarendon Street, Boston 

“What sets VPNE apart from their competition in the parking industry? They don’t simply pay lip-service to their mission of providing premium customer service. VPNE delivers. I know I can depend on their highly qualified staff to provide consistently friendly and competent valet parking and parking management service.
From the executive team to the individual valets, I consider VPNE and its employees to be an integral part of Gale International’s operations.”

- John Hynes, Chief Executive Officer & Managing Partner
Gale International - One Post Office Square, Suite 3150, Boston 

“VPNE Parking Solutions is a leader in the parking industry and in the community. The company is truly vested in the best interests of their clients and is a shining example of giving back to the community.”

Thomas P. O’Neill III, Chairman of the Board, Mount Auburn Hospital
CEO, O’Neill and Associates
O'Neill and Associates - Thirty-One New Chardon Street, Boston